Chapter Ⅰ Layout of a Business Letter

nChapter Ⅱ ESTABLISHMENT OF BUSINESS RELATIONS

nLesson One Self-Introduction

nLesson Two Request for the Establishment of Business Relations

n（A） A Letter from an Importer

n（B） A Reply to the Above

nLesson Three Credit Enquiries

nSkill Training for the Establishment of Business Relations

nChapter Ⅲ ENQUIRIES, OFFERS AND COUNTER-OFFERS

nLesson Four （A） A General Enquiry for Wool Material

n（B） A Reply to the Above

nLesson Five A Specific Enquiry

nLesson Six A Non-Firm Offer

nLesson Seven A Counter-Offer

nSkill Training for Enquiries, Offers and Counter-Offers

nChapter Ⅳ CONCLUSION OF BUSINESS

nLesson Eight An Order

nLesson Nine （A） A Repeat Order

n（B） Declining a Repeat Order

nLesson Ten （A） Sending a Sales Confirmation

n（B） A Counter-Signature Letter

nSkill Training for the Conclusion of Business

nChapter Ⅴ PAYMENT

nLesson Eleven Asking for D/P

nLesson Twelve Declining D/A

nLesson Thirteen （A） Modifying Terms of Payment

n（B） A Reply

nSkill Training for Payment

nChapter Ⅵ Establishment of, Extension of and Amendment to L/C

nLesson Fourteen （A） Urging the Establishment of L/C

n（B） A Reply

nLesson Fifteen Asking for the Extension of L/C

nLesson Sixteen

nAsking for L/C Amendment （1）

nLesson Seventeen Asking for L/C Amendment （2）

nSkill Training for the Establishment of, Extension of and Amendment to L/C

nChapter Ⅶ Shipment

nLesson Eighteen （A） Urging Shipment （1）

n（B） A Reply （1）

n（C） Urging Shipment （2）

n（D） A Reply （2）

nLesson Nineteen （A） Asking for Transshipment and Partial Shipment

n（B） A Reply

nLesson Twenty Information on Container Service

nLetter （A）

nLetter （B）

nSkill Training for Shipment

nChapter Ⅷ Packing

nLesson Twenty-One Packing Requirement

nLesson Twenty-Two Inner Packing

nLesson Twenty-Three Outer Packing

nSkill Training for Packing

nChapter Ⅸ Insurance

nLesson Twenty-Four Asking for CFR Terms

nLesson Twenty-Five Asking the Seller to Cover Insurance

nLesson Twenty-Six Insurance Clause

nSkill Training for Insurance

nChapter X Complaints and Claims ;

nLesson Twenty-Seven Complaints of Wrong Goods Delivery

nLesson Twenty-Eight （A） Claim for Short Weight

n（B） A Replyu2014u2014Settlement of the Claim

nLesson Twenty-Nine （A） Claim for Improper Packing

n（B） Declining the Claim

nSkill Training for Complaints and Claims

nChapter Ⅺ Agency

nLesson Thirty （A） Asking for Sole Agency

n（B） An Unfavorable Reply

nLesson Thirty-One A Favorable Reply to the Request for Sole Agency

nLesson Thirty-Two Sole Agency Agreement

nSkill Training for Agency

nChapter Ⅻ Other International Business Activities

nLesson Thirty-Three Joint Venture

nLesson Thirty-Four Compensation Trade

nLesson Thirty-Five Investment in China

n（A） Inquiring about Preferential Treatment

n（B） A Reply

nLesson Thirty-Six

nBidding

nSkill Training for Other International Business Activities

nAppendixes

nFax

nE-mail

nTelex

nVocabulary