運點點導讀：今天分享郵件模板案例，一起來看看吧。

詢盤回復郵件模板

#1.產品信息較為明確

Dear John Smith,

Thanks for your below inquiry.

This is Lily Lee, the sales manager of ABC Company. [Product name] is our main product, and our product have been exported to [Country name] market for many years with huge quantity.

As per your request, we'd like to give you our quotation for the [Product name] as below. I am also attaching the formal Quotation List with more details in this mail, please kindly take a view of the attached file.

[Quotation]

Looking forward to hearing from you soon

Sincerely,

Lily Lee




#2.產品信息不太明確

Dear John Smith,

Thanks for your below inquiry.

We are a professional manufacturer of [Product name] here in China, our product have been exported to [Country name] market for many years. For more details, please take a visit to our website: [http://www.abc.com].

In order to give you our offer precisely, could you please let us know the below information:

1. Which product do you need?

2. What is your quantity demand?

3. Do you have any specific requirement about the product?

4. Do you need us to give you the quotation with freight charge? If yes,please let us know the name of your destination port.

Looking forward to hearing from you soon

Sincerely,

Lily Lee




#3.要求提供產品目錄

Dear John Smith,

Thank you for your interest in our [Product name].

We are excited to hear from you. In response to your enquiry, please find attached to this email our product catalogue.

We hope the information provided in it answers your query. However, please do not hesitate to contact us for further clarification if need be.

We look forward to your patronage.

Best regards,

Lily Lee




報價跟進郵件模板

#1

Dear John,

In order to enable you have a better understanding about our product, I have attached some pictures of our product here in this mail, please kindly take a view of it.

Please note that the pictures attached here are for your reference only, we will make the production strictly according to your specific requirement.

Looking forward to hearing from you.

Sincerely,

Lily




#2

Dear John,

For your further reference, I am attaching the Specification Date Sheet of our [Product name] here in this mail, please take a view of the attached file.

Hope these information will be helpful for you.

Sincerely,

Lily




#3.客戶下單前討價還價的回復（不能降價）

Dear John,

Thanks for your email.

You know, except for giving you our lowest possible price, we need to use the best material to guarantee the quality of the product, we are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. The price we quoted for you are already our bottom price, we can’t compromise on the the quality of material, and we are unable to reduce the price now.

But, if you can increase the quantity to one 40′HQ, the unit logistic cost will be lower, and we will be able to give you 1% discount. Enclosed please find the PI for both one 20′GP and one 40′HQ. Please compare the difference and let us know your decision.

By the way, because of the Chinese New Year holiday, our factory will stop working from 8th Feb – 5th March. If your deposit could be made within this week, we will do our best to make the delivery before our new year holiday, although it is quite a difficult job. If you are going to place the order later on, most probably the shipment could only be made when we get back to work from the new year holiday, that will be in the middle of March.

Waiting for your information.

Sincerely,

Lily




#4.客戶下單前討價還價的回復（適當降價）

Dear John,

Thanks for your fast reply.

We do appreciate your efforts on this tender, we hope you can win it and we will spare no efforts to assist you to win this tender.

You know, except for giving you our lowest possible price to win this order, we need to use the best material to guarantee the quality of the product. We are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. Therefore, we can’t compromise on the material, and it will be very difficult for us to reduce the price.

But considering this is a tender and in order to start our cooperation from now on, we’d like to give you our “cost price” and leave no profit margin in our side to assist you win this tender. Attached please find our rock bottom quotation with “cost price”:

We hope our efforts could help you win this tender, and hope to hear from you soon

Sincerely,

Lily

#5.客戶確認訂單讓發形式發票

Dear John,

Thanks for your order.

As requested, I am attaching the Proforma Invoice here in this mail, please take a view of it.

By the way, do you need us to book the shipment for you? If yes, please kindly let me know the name of your destination port, we will check the freight cost for you.

Looking forward to hearing from you soon

Sincerely,

Lily

#6.客戶收到形式發票說會安排支付定金，同時讓報海運費

Dear John,

Thanks a lot for your efficient work.

If possible, please kindly send us the bank slip once the deposit is made, so that we will be able to track the payment with our bank.

As for the freight cost from China port to Hamburg, I will check it for you tomorrow morning immediately when we get back to office, because it is evening now here in China.

Have a good day!

Sincerely,

Lily

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