Layout of Business E-mails 商務電子郵件格式

nPart One Introduction 介紹

nLesson 1 An Inquiry 詢盤

nLesson 2 A Factory Self-introduction 工廠介紹

nLesson 3 An Offer 報價

nLesson 4 Inviting the Customer to Visit China 邀請客戶來中國

nPart Two Samples 樣品

nLesson 5 Sending Samples 寄送樣品

nLesson 6 Confirmation for Receipt of Samples 確認收到樣品

nLesson 7 Making Duplicate Samples with Substitute Material 用替代材料制作復樣

nLesson 8 Packing of the Duphcate Samples復樣的包裝

nLesson 9 Approval of Duplicate Samples and Sending a PO 批準復樣并寄送購貨訂單

nPart Three Negotiating Business Terms 商談業務條款

nLesson 10 A Counter-Offer for LCD Monitors 對液晶顯示器的還價

nLesson 11 Confirming a Purchase Order 確認接受購貨訂單

nLesson 12 Asking for Proforma Invoice 要求形式發票

nLesson 13 Suggesting Payment by T/T 建議采用電匯支付

nLesson 14 Asking for Payment by D/P at Sight 請求用即期付款交單支付

nLesson 15 Asking the Supplier to Confirm L/C Application 要求供貨方確認信用證申請書

nLesson 16 Asking for Amendment to L/C Application 要求修改信用證申請書

nPart Four Executing Orders 執行訂單

nLesson 17 Updates on Production of Rome Curtains 更新有關羅馬窗簾生產進度情況

nLesson 18 Apology for Postponement of Delivery 因推遲交貨表示道歉

nLesson 19 Changing P．O．Quantifies 改變訂單數量

nLesson 20 Packing Requirements 包裝要求

nLesson 21 Reply from the Exporter on Packing 出口方關于包裝的答復

nLesson 22 Shipping Instructions 裝運須知

nLesson 23 Sending Video Tape for Shipment to the Buyer 給買方寄送裝運過程錄像帶

nLesson 24 Shipment in Pallets 用托盤運輸

nLesson 25 Shipping Advice 1 裝船通知（一）

nLesson 26 Shipping Advice 2 裝船通知（二）

nLesson 27 Useful Abbreviation 常用縮略語