前言

Module One Basic Knowledge of Business Letter Writing

Section 1 Basic Requirements of Business Letter Writing

Section 2 Basic Parts / Contents and Ways of Writing

Section 3 Layout and Style of Business Letters

Section 4 Envelope Addressing

Section 5 Training and Practice

Module Two Preparations for Negotiation

Section 1 Request for Establishment of Business Relations

1.1 Writing Skills

1.2 Useful Phrases and Expressions

1.3 Typical Sentences

1.4 Training and Practice

Section 2 Credit Inquiry and Marketing Research

2.1 Writing Skills

2.2 Useful Phrases and Expressions

2.3 Typical Sentences

2.4 Training and Practice

Module Three Procedures of Business Negotiation

Section 1 Inquiry

1.1 Writing Skills

1.2 Useful Phrases and Expressions

1.3 Typical Sentences

1.4 Training and Practice

Section 2 Offer

2.1 Writing Skills

2.2 Useful Phrases and Expressions

2.3 Typicai Sentences

2.4 Training and Practice

Section 3 Counter-offer

3.1 Writing Skills

3.2 Useful Phrases and Expressions

3.3 Typical Sentences

3.4 Training and Practice

Section 4 Acceptance and Confirmation

4.1 Writing Skills

4.2 Useful Phrases and Expressions

4.3 Typical Sentences

4.4 Training and Practice

Module Four Conclusion of Business

Section 1 Order

1.1 Writing Skills

1.2 Useful Phrases and Expressions

1.3 Typical Sentences

1.4 Training and Practice

Section 2 Contract Sending

2.I Writing Skills

2.2 Useful Phrases and Expressions

2.3 Typical Sentences

2.4 Training and Practice

Module Five Negotiation of Trade Terms

Section 1 Payment

1.1 Writing Skills

1.2 Useful Phrases and Expressions

1.3 Typical Sentences

1.4 Training and Practice

Section 2 Letter of Credit

2.1 Writing Skills

2.2 Useful Phrases and Expressions

2.3 Typical Sentences

2.4 Training and Practice

Section 3 Packing

3.1 Writing Skills

3.2 Useful Phrases and Expressions

3.3 Typical Sentences

3.4 Training and Practice

Section 4 Shipment

4.1 Writing Skills

4.2 Useful Phrases and Expressions

4.3 Typical Sentences

4.4 Training and Practice

Section 5 Insurance

5.1 Writing Skills

5.2 Useful Phrases and Expressions

5.3 Typical Sentences

5.4 Training and Practice

Module Six Disputes and Settlement During the Execution of Contracts

Section 1 Complaints

1.1 Writing Skills

1.2 Useful Phrases and Expressions

1.3 Typical Sentences

1.4 Trainin,, and Practice

Section 2 Claims and Settlement

2.1 Writing Skills

2.2 Useful Phrases and Expressions

2.3 Typical Sentences

2.4 Training and Practice

參考文獻^[1]