DaytoDay Office日常事務

n1 Faxes傳真

n2 Telephone Calls電話

n3 Making Telephone Appointments電話預約

n4 Memos備忘錄

n5 Business Correspondence商業信函

n6 Placing an Order下訂單

nOffice Talk辦公室談話

n7 CoWorkers同事

n8 Bosses老板

n9 Brainstorming集體討論

n10 Commuting乘公交車上下班

n11 The Working Lunch工作午餐

nBusiness Trip商務旅行

n12 International Business Travel國際商務旅行

n13 Dressing for Business商務著裝

n14 Hotel Situations旅館情景

n15 Negotiating the Subway乘地鐵

nClient Reception接待客戶

n16 Receiving Clients接待客戶

n17 Entertaining Clients招待客戶

n18 Accommodating Foreign Clients接待國外客戶

n19 Factory Tours參觀工廠

nBusiness Communi zations商務交流

n20 Personal Introductions個人介紹

n21 Small Talks聊天

n22 Delivering Bad News傳達壞消息

n23 Polite Questions禮貌提問

n24 Farewells道別

nNegotiation談判

n25 Clarifying the Stakes說明利害關系

n26 Making Concessions做出讓步

n27 Discussing the Bottom Line討論底線

n28 Accepting and Confirming接受和確認

n29 Hard Bargainers VSSoft Bargainers強硬的對手和溫和的對手

nCompany Organization公司結構

n30 CEO執行總裁

n31 Stockholders股東

n32 Board ofDirectors董事會

n33 Manageri Staff管理人員

n34 Laborial Staff普通員工

nMeetings and Interviews會議和面談

n35 Executing Meetings開會

n36 Performance Reviews業績評估

n37 Agendas會議議程

n38 Making Requests提出要求

nPresentations業務陳述

n39 Preparation and Developing Your Topic準備和展話題

n40 Introductions and Beginnings介紹和開頭

n41 Making Transitions in the Boay of the Presenta陳述中的過渡

n42 Conclusions結論

n43 OA (Question and Answer Period)提問階段

nData數據處理

n44 Trends趨勢

n45 Systems制度

n46 Schedufing日程安排

n47 SWOT An山sis態勢分析

n48 Statistical Reports數據統計報告

nTechnology技術

n49 Emad電子郵件

n50 Computer Technology計算機技術

n51 Running an Intemet Business網上做生意

n52 Electronic Gadgets數碼產品

n53 Webbased Marketing網上營銷

nFinancial Topics財務話題

n54 Costing成本

n55 Budgets預算

n56 Auditing審計

n57 The Economy經濟

n58 Fundraising集資

nLegal Topics法律話題

n59 Confidentiality機密

n60 Lawyers律師

n61 Contracts合同

n62 Copyright版權

n63 Patents專利

n64 Environmental Regulations環境條例

nMarketing Topics營銷話題

n65 Marketing Surveys市場調查

n66 Target Audience目標消費者

n67 Print and Media Advertising印刷和媒體廣告

n68 Promotional Events促銷活動

n69 Developing the Market市場開發

nSales Topics銷售話題

n70 Selling Points賣點

n71 Trade Shows貿易展覽

n72 Sales Reviews檢查銷售額

n73 Product Demonstrations產品演示

n74 FoUowing up on Leads線索追蹤

n75 Customer Service顧客服務

nInternational Topics國際話題

n76 Sourcing得到供貨

n77 Export/Import出口/進口

n78 Exchange Rates匯率

n79 International Greeting Methods國際問候方式

nBig Business跨國公司

n80 Mergers合并

n81 Competition競爭

n82 Climbing the Corpira te Ladder進入管理層

n83 Branch Offices分支機構

n84 Consulting咨詢

nEmployment Practices雇用慣例

n85 Fair Pay公平薪酬

n86 Recruiting Pe~onnel人員招聘

n87 Retirement退休

n88 Partnership合作關系

n89 Rum6s簡歷

n90 Job Interviews求職面試

nSocial and Equality Issues社會和平等話題

n91 Women in the Workforce職業女性

n92 Discrimination歧視

n93 Weffare福利

n94 Labor Unions工會

n95 Strikes and Demonstrations罷工和示威游行

nContinuing Education繼續教育

n96 Management Training管理人員培訓

n97 Seminars/Workshops研究會/研討會

n98 Company Retreats公司培訓

n99 Teambuilding團隊建設

n100 MBA工商管理碩士