Part I　Business Procedures

UNIT ONE　Business Inquiries3

UNIT TWO　On Price9

UNIT THREE　On Payment and Delivery17

UNIT FOUR　Counter-offer25

UNIT FIVE　Shipment33

INTER-LESSON (I)　Review41

UNIT SIX　Arranging the Time Schedule of a Visit47

UNIT SEVEN　Acceptance55

UNIT EIGHT　Withholding an Offer65

UNIT NINE　Payment by Installments73

UNIT TEN　Packing and Labeling81

INTER-LESSON (II)　Review89

UNIT ELEVEN　Insurance95

UNIT TWELVE　Agency103

UNIT THIRTEEN　Claims(Ⅰ)113

UNIT FOURTEEN　Claims(Ⅱ)121

Part II　Business Information and Proposals

UNIT FIFTEEN　Arbitration131

UNIT SIXTEEN　Compensation Trade139

UNIT SEVENTEEN　Registration of Trade Marks145

UNIT EIGHTEEN　Invitation to Tender151

UNIT NINETEEN　A Joint Venture157

UNIT TWENTY　Advertising Agent165

UNIT TWENTY-ONE　Commodity Inspection173

UNIT TWENTY-TWO　Franchise181

UNIT TWENTY-THREE　Technology Transfer189

Chinese Version of the Texts197